THOMAS
cISNEROS
UX Leader & coach
cISNEROS
UX + ME
Over 10 years ago while working as a front-end developer, I was invited into the fascinating and deeply satisfying world of user experience by the person who would be my eventual UX Manager. Since that initial intro into this rewarding career, my UX journey has been considerable and in that time I’ve acquired a deep understanding and skill-set toward what makes for a positive and intuitive user experience. My progress in this field has been fueled by: extensive research, employing a user-centered design approach in everything I design, continual education, and a maturation of balancing business revenue needs with accessible and pleasing user-interaction.
I’m a natural leader and approach my work with empathy and an open mind and thrive in a passionate and caring culture. If your organization feels that I may be what you're looking for in a UX professional, I would welcome the opportunity to meet your team and further discuss who I am and how I can contribute to the growth of your business via easy-to-consume design!
USER-CENTERED DESIGN
A Proven Process…
NCM engineers and manages several pieces of software that our UX team has had the opportunity to positively affect. The following projects are some examples of our latest successes as well as the processes taken to produce more intuitive and simple-to-use solutions.
UX LEAD EXPERIENCE
“To handle yourself, use your head; to handle others, use your heart.”
–Eleanor Roosevelt
I've always considered myself an innate leader because as far back as I can recall, people have followed my direction not due to any enforced directives, but because the processes I implement both personally and professionally are consistently born from well-researched and carefully curated plans of action. Throughout the years as I’ve grown in my role as a UX professional, I’ve naturally taken on larger responsibilities from a leadership perspective, which to this point has presented me the privilege of not only furthering business objectives but has also provided me the opportunity to mentor and knowledge-share with others that are passionate about creating exemplary customer journeys.
Click here to review a few documents that I produced to build the User Experience Department at NCM.
UX CERTIFIED
Thomas Cisneros,UXC
When I was provided the opportunity to establish a UX Department here at NCM, I was granted a budget and one of my top priorities was facilitating a way to get our team to one of NN/g’s conferences. I firmly believe that in order to continually grow our careers, it is essential that we remain students to our profession.
Receiving training and hands-on experience directly from the experts conducting NN/g’s research was invaluable and it provided an immediate impact in regards to how I collaborate with team members, as well as how I structure the types of research and actions taken when designing excellent user experiences. I became “UX Certified” in May of ’18 and recently attended their conference this April to receive a “Specialty” designation in: UX Management.
EMPLOYEE MORALE & COMMUNITY OUTREACH
“We rise by lifting others.”
-Robert Ingersoll
I feel as though part of what has made me successful in the world of UX is my affinity and desire to improve people’s lives however I can, which is why I joined both NCM’s, “Fun Committee” as well as our “NCM Cares” organizations. After working at NCM for a few months, I expressed my desire to our Cares Lead that I’d like to join the group and I pitched an idea that would team us up with the Rockies Foundation to join their 5k event that was raising funds to aid our homeless community with clothing, food, shelter and where possible, job placement. That event was the first of what has become a quarterly occurrence, and I’m so proud of what we’ve accomplished not only in raising funds/awareness for several local charities, but also how it brought so many employees together in a space where they wouldn’t have had the opportunity to do so without its inception. Besides the charity runs, I’ve been a part of several other initiatives in an ongoing effort to serve the community and improve the situations of persons who most need it, while at the same time encouraging employee engagement.